Live Support Application

This are the feataures of our live support application:
 
Configurable options
 
· Multi Operator (with photo) / Multi department
 
· Enable chat in popup
 
· Request chat in Mobile overlayer on the website or in div popup on the bottom right
 
· Eye catcher to draw attention to the chat
 
· 2 how to display the chat feature:
 
  • or button to integrate the html
  • or floating div at the bottom right
 
· Inclusion of IP as not to draw
 
· Management preset messages
 
· Archive pages you visit and chat
 
· Simple management of trouble tickets
 
· Various statistics
 
       
 
Live Panel visitors
 
· Unique visitors and traceable in the following days
 
· URL of the current visit
 
· Link the referer
 
· Type of browser
 
· The date of entry and exit from the site
 
· Total length of the page
 
· History of visited pages
 
· Chat history made
 
· Display ip and Geolocation with map
 
· Feature request chat "from Operator"
 
· Snapping chat "from visitors"
 
· Auto call after 2 minutes
 
· sound
 
Chat Panel
 
· List of members chatting
 
· Instant chat
 
· Display function "typing"
 
· Function of sending emoticons
 
· Function of sending preset messages
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